Went to the bank yesterday. Pointless. The woman was no use at all. All she did was look at the floor, scratch her head and then say 'I don't know what I can do for you'. This was repeated several times. My other half was sitting where she could see the screen and the woman kept opening and closing the same windows. She gave us a number while saying 'I'm not sure I'm giving you the right number'. Then she gave us another number this time she said 'I think that's the right one'. That was a real confidence builder!!!
My other half and I left and went and paid the rent then went to The Citizens Advice Bureau. We have an appointment...woo!!! The woman we spoke to (a volunteer) was so much more helpful, asked more questions and in general seemed to want to help us. The bank woman treated us as if we were taking up her time. Glad we got our C.A.B. appointment.
xxx
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